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Knowledge in Practice: Case study library

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Scenario 1: A high-risk patient

Ben's experience highlights the links between shingles, ageing, and immunocompromising conditions and treatments

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Scenario 2: An atypical presentation

Sarah was diagnosed with complications of shingles despite presenting to the emergency room without the most typical rash

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Scenario 3: A case of post-herpetic neuralgia in a frail older patient with chronic obstructive pulmonary disease

Betty’s experience of post-herpetic neuralgia was made challenging by her age and comorbidity

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Scenario 4: Holistic care of an older adult with shingles and an undiagnosed immunocompromising condition

When John experienced a prolonged case of shingles, tests revealed an undiagnosed human immunodeficiency virus (HIV) infection.

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Scenario 5: Prolonged complications and social impact from herpes zoster ophthalmicus in a family carer with diabetes

Laxmi’s vision loss and prolonged pain had broad-ranging impacts on her quality of life and ability to care for her husband, necessitating emergency referrals.

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Video library: healthcare professionals and patients share their stories

Learn from your peers and from patients about clinical considerations and experiences with shingles.

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Adverse events should be reported. Reporting forms and information can be found at https://yellowcard.mhra.gov.uk/. Adverse events should also be reported to GlaxoSmithKline on 0800 221 441.

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September 2025 | NP-GB-HZU-WCNT-250025 (V1.0)